Privacy Policy
Last updated: May 10, 2025
Welcome to PartFlow! We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what data we collect, how we use it, and your choices when using our shop-floor ERP software.
1. Information We Collect
a. Account & Profile Data
Name, email address, phone number
Company name and shop size
b. Usage & Transaction Data
Quotes, jobs, invoice records
Feature usage (e.g. QuickBooks syncs, email automations)
API logs and error reports
c. Device & Analytics Data
IP address, browser type, device model
Pages viewed, buttons clicked, time on page
d. Cookies & Tracking
We use cookies and similar technologies to remember your preferences and analyze usage trends.
2. How We Use Your Information
• Deliver Service: Process quotes, jobs, invoices, and emails.
• Communicate: Send transactional emails, product updates, and support replies.
• Improve & Personalize: Analyze feature usage to enhance PartFlow’s performance.
• Security & Compliance: Detect fraud, troubleshoot errors, and enforce our Terms of Service.
3. Sharing & Disclosure
• Internal Teams: Accessible only to employees and contractors who need it to run PartFlow.
• Third-Party Services: We may share data with:
– QuickBooks (for invoice syncing)
– Email delivery providers
– Analytics platforms (e.g. Google Analytics)
• Legal Requests: Disclose if required by law or to protect rights and safety.
4. Data Retention
We retain your account and transaction data for as long as you have an active PartFlow subscription, plus an additional 90 days after cancellation for backup and compliance needs.
5. Your Choices
• Account Settings: You can update or delete your profile at any time from your dashboard.
• Email Preferences: Opt out of marketing emails via the “Unsubscribe” link—transactional emails cannot be opted out.
• Cookie Controls: Most browsers let you refuse or delete cookies; note that this may affect functionality.
6. Security
We implement industry-standard measures (encryption in transit, secure data centers) to protect your data. However, no system is 100% secure—please use strong, unique passwords and notify us immediately of any suspicious activity.
7. Children’s Privacy
PartFlow is intended for professional users and not for children under 16. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy to reflect new features or legal requirements. When we do, we’ll post the revised version here with a new “Last updated” date.
9. Contact Us
Questions, corrections, or data requests? Reach out:
✉️ privacy@partflow.io
Or use the in-app chat to connect with our team.